RETURN POLICY

 

Due to the nature of most of our products we regret we cannot accept return of goods.
As we cannot ensure that fragrances and perishable products have not been opened, these are not returnable.

For Faulty/major defects, please contact us as soon as possible.
A digital photo of the defects must be sent to Sydney Byulnimassi within 3 days of receipt of goods.
Sydney Byulnimassi will either arrange for a replacement of the goods or refund the price to you.

Damaged goods must be returned in the condition received by you with all original packaging, accessories.